Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When you call SERVPRO of Durant in a water emergency, our team quickly responds to begin the water restoration process.

We immediately inspect your home or business for damage, determine the cause of damage, and complete a damage assessment that details every aspect of your loss.

Our team will explain the assessment to you and your insurance agent, and provide a preferred course of action for the restoration process.

With our unique science of drying process, we will keep you informed on our progress, and when your property will be dry.

Water damage? Call the professionals at SERVPRO of Durant.

We are the water restoration specialists and are available 24 hours a day, 7 days a week.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction