Step 3: Water Removal / Water Extraction

After we have explained the damage assessment and recommended course of action to you and your insurance agent, we can begin the drying process.

Our team of highly trained professionals will begin extracting the water from your home or business. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property. As you can imagine, this will remove the majority of the water.

The next steps in the extraction process will be determined by the type of water loss and the age of your property.

We may need to remove carpeting, baseboard and sheetrock. We may need to treat and disinfect the subfloors, and we may need to drill holes in the kick plates of cabinetry if the loss affected your kitchen or bathroom.

Move-Out / Pack-Out

If your home requires extensive restoration or cleaning, SERVPRO of Durant can conduct an organized, efficient move-out to protect your belongings from further damage.

  • Move-Out Service

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Back to Step 2: Inspection and Damage Assessment

Forward to Step 4: Drying and Dehumidification